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Resend Zoom Activation Email

Modified on: Thu, Oct 17, 2024 at 9:58 AM


  1. From Zoom admin website, click users
  2. Click pending tab
  3. Search for user email
  4. Click Resend
  5. If user still does not get an email, Zoom likely has them blocked
  6. Click the Blue support button on the bottom right
  7. Type “Support” and click “support”
  8. Choose chat option
  9. Tell support person to “Please whitelist the following user: insert email here”
  10. After whitelisted, click resend again
  11. Check with user to see if they received the email.
  12. If still not working, contact a Zoom admin

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