Troubleshooting issues with VoiceThread

Modified on: Thu, Oct 4, 2018 at 3:22 PM

  1. Make sure you are using Chrome or FireFox.  They are VoiceThread's only supported browsers.  Safari and Edge are NOT fully supported.  If you are having issues in Chrome, please try Firefox.
  2. Clear out your browser cache. Instructions located here
  3. Clear our your cookies. Instructions located here
  4. Restart your computer.  A previously in use program may be highjacking your microphone if you are having trouble recording audio.

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